Candidate Manager recruiter software case study - Evans Cycles
Background
Industry: Retail
Offices: 46 stores across the UK
Goal: To adopt an automated applicant tracking system, and build up a talent pool of candidates
in a cost effective manner.
Evans Cycles is one of the UK’s largest quality cycling retailers, providing extensive choice and value to the UK’s cycling consumers. The company has grown rapidly in the past 15 years, with a 125,000 square feet distribution centre created in Sussex, and moving from its traditional base in southern England to launch nationwide, with stores opening in Glasgow, Birmingham and Manchester.
Main objective
Evans Cycles became a client of Candidate Manager in 2010 when the demand for quality candidates was increasing with the company experiencing growth in the region of 8%. Prior to installing Candidate Manager’s market leading online recruitment system, Evans Cycles used spreadsheets and paper application forms to manage their recruitment process. The main issue was the extensive paper trail. As the company began to grow, organisation of the hiring process became more difficult to implement throughout all the stores. Activities suchas job posting, screening applicants and scheduling interviews for the various locations was now more labour intensive. This was exaggerated by the fact that hiring can is seasonal, which resulted in high volumes over short periods of time.
With a growing number of stores throughout the UK, we felt that Evans Cycles would benefit greatly from the implementation of an automated applicant tracking system. We found Candidate Manager to be the most cost effective system, and the first twelve months has seen a clear improvement in efficiency. Not only has the software met expectations, so too have the people. Our account manager, and the support team, are always at hand for any inquiry or request we have.
Tina Lardent, HR Manager
Why Candidate Manager
- Branded careers page to create a more intuitive userface between employer and applicant
- Recruitment software with the essential functionality Evans Cycles required
- Fully automated process to reduce manual administration
- Allows a seamless process, from job posting right through to screening, ranking, interview scheduling, requisition and hire
- A Talent Management suite featuring Onboarding and Performance Management
- The highest quality in customer support, with a dedicated account manager and customer service personnel
- Comprehensive reporting tool to evaluate efficiencies, and weaknesses, throughout the process
- A guaranteed return on investment promise
Results
- In the past 12 months, Evans Cycles have progressed 3460 applicants through their system
- 65% of applicants did not meet the basic requirements for Evan’s Cycles, and were automatically filtered out of the system
- 71% of hires came from Evans Cycles new and improved automated careers website
- Build up of talent pool has meant less reliance on agencies – the money saved from recruitment spend has covered the cost of Candidate Manager
- Comprehensive reporting on key metrics – social media has accounted for only a single hire
